UPDATE: OUR WALK-IN RETAIL STORE & NATIONAL HISTORIC GROUNDS ARE CLOSED TO THE PUBLIC.
How to Order.
The property and grounds are closed to the general public until further notice. We apologize for any inconvenience and that some search engines show the retail store is open.
Order Status. You can check the status of your order with your destination zip code and either your order number or email.
Office Phone Hours. Our Water Garden & Aquarium Department is available for questions from 9:00 am to 12:00 noon EST, Monday - Friday at 1-800-524-3492.
The Gardecor™ Department (cast stone fountains, statues, benches, etc.) has normal phone hours extended into evenings for west-coast customers and limited hours on Saturdays. You can contact us by email or 1-800-524-3492.
Please understand that the limited pickup and office hours are to allow the crew to concentrate on packing and shipping orders, propagating and tending to the plants and animals, and maintaining the water gardens.
Pick-up Orders and Shipping To You. When you checkout, the next pickup slots will be listed for you. We have been shipping quality aquatics and products in the mail since 1892 and will continue to do so. The shipping rates are now the same as in the print catalog.
We look forward to supplying quality aquatic plants, animals and supplies for your water garden or wetland restoration project.