Tricker's is a family-run store. We are sorry to say that the aquatic store is currently running about a week+ lead time to ship due to family illness.
Call 1-855-222-1001 to inquire about or place an order for outdoor decor such as fountains, statues and furniture.
Or place your order for them online.
We look forward to continue serving your aquatic needs!
1-Year Limited Warranty: Henri Studio products are warranted to the original purchasing consumer for a period of one (1) year from the date of purchase, against manufacturing defects. See the FAQ page for care and troubleshooting instructions.
This consumer warranty extends to the original consumer purchase of any Henri Studio brand product manufactured by Stonecasters LLC (herein referred to as the "product").
Warranty Duration: This product is warranted to the original consumer purchaser for a period of one (1) year from the date of purchase.
Warranty Coverage: Stonecasters LLC warrants to the original consumer purchaser that any product of its manufacture is free from defects in material and workmanship. This warranty is void if the product has been damaged by accident, unreasonable use, negligence, improper service, failure to follow the instructions provided with the product, or other causes not arising our of defects in material or workmanship. Stonecasters LLC is not responsible for products cracked or damaged due to exposure to freezing temperatures. This warranty shall not apply in any manner to parts or accessories not manufactured by Stonecasters LLC.
Warranty Performance: During the above one year warranty period, Stonecasters LLC shall repair or replace with a comparable model any product, or component thereof, which may prove defective under normal use and proper care, and which our examination shall disclose to our satisfaction to be thus defective when the product is returned, shipping to and from freight prepaid to Stonecasters LLC, 1250 Henri Drive, Wauconda IL 60084. Other than the shipping requirement, no other charge will be made for repair or replacement of in-warranty products. Stonecasters LLC recommends that you ensure the product for value prior to shipping.
Warranty Disclaimers: Any implied warranties arising out of this sale, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the above one year period. Stonecasters LLC shall not be liable for loss of use of the product or other consequential or incidental costs, expenses or damages incurred by the consumer for any other use. Some states do not allow the exclusion or limitation of implied warranties or consequential or incidental damages, so the above limitations or exclusions may not apply to you.
Legal Remedies: This warranty gives you specific legal rights, and you also have other rights which may vary from state to state.
After purchase, you can register for your warranty here. The information on the form enables the factory to serve you better with products and promotions developed to meet your needs and interests.